Sep 02 2018 10:02 AM
Hi experts
Few of my office 365 users are not able to open mails in OWA.
When they type https://outlook.office.com/owa they are getting error
site cannot be reached. & owa is enabled for this users. experts help me troubleshoot this issue. if i need to traceroute office365 site how do i need to trace route, how can i check if port is blocked.
Sep 02 2018 10:53 AM
Sep 02 2018 03:56 PM
SolutionAlso, After you take care of what Juan said to do, try this
1. Try from multiple browser/machines/ on/off network
2. Have them login to portal.office.com and click the "outlook" app button. See if they get the same results
Try to narrow down the issue
Sep 02 2018 03:56 PM
SolutionAlso, After you take care of what Juan said to do, try this
1. Try from multiple browser/machines/ on/off network
2. Have them login to portal.office.com and click the "outlook" app button. See if they get the same results
Try to narrow down the issue