Forum Discussion

Copper Contributor

Nov 15, 2018

Outlook not syncing with 365. Connection Status Under Authn: Error

Have only happened to a couple of users so far. Just started in the past week or two. Outlook 2016 and also Outlook 365(Perpetual) on Windows 7(so far). Completely Nuking the outlook profile, all th...

microsoft 365 apps

office 365

FeedMeCookies

Copper Contributor

Nov 29, 2018

Same version (16.0.11001.20108) on one I just checked, but we've seen it happen on other builds as well.

Tim R. Sonberg

Copper Contributor

Nov 29, 2018

I just updated a few clients to 1811 (Build 11029.20079) and patched for https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-wi

I'll post back any change in behavior.

ahmedilyas
Copper Contributor
Nov 29, 2018
I had the same problem from the past 2 weeks I think.
This morning I took a look at it with a finer comb and saw the SDXHelper being the culprit (ironic - its not helping anything :)) - before finding this thread.

Just also updated Office to 1811 - hopefully this will fix it.
- ckalexander22
  Copper Contributor
  Jun 19, 2019
  ahmedilyasHope all is well. Were you able to find a solution? Did this work for you?
  - ahmedilyas
    Copper Contributor
    Jun 19, 2019
    ckalexander22 - I believe after the update I did, it fixed it.