Forum Discussion
Outlook not connecting, secure certificate error
Hi Everyone,
I have one PC where Outlook won't connect to an Office 365 user account.
This user account can be setup under Outlook on other PCs without issue.
When going through the Outlook profile setup the following secure certificate error is show (the ngdonalotiling.com domain looks very suspicious).
Can someone please help me with fixing this one?
Ash
Looks like something dodgy on the PC, I would just give the user a clean machine and see if that works. If so, wipe the old one.
3 Replies
- Hello!
Is the PC domain join or is it there personal computer? And is the computer running anti-virus?Looks like something dodgy on the PC, I would just give the user a clean machine and see if that works. If so, wipe the old one.
CloudHalThis issue turned out to be fixed by optional https://support.microsoft.com/en-us/help/4522355/windows-10-update-kb4522355.
Was very hard to troubleshoot but we go there in the end.
