Mar 25 2022
- last edited on
Feb 06 2023
Hello, in desktop Outlook 365 is missing button for selecting "From:" address.
The option on toolbar was missing and when added manualy is greyed out.
I have tried to repair Office installation but no luck.
Mailbox is in M365 cloud, user has "Send as" permission for public folders.
In browser Outlook feature is functional.
Any tip where can be problem?
Apr 11 2022 02:00 PM
Apr 12 2022 02:49 AM
Apr 12 2022 04:34 AM
version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20152) 32 bit
When user creates new email, the "From" button is missing. Likewise on option ribbon there is nothing.
Also tried to add user to shared mailbox, send as permission, but no change.
Apr 13 2022 02:12 AM
Apr 13 2022 08:34 AM
@EricBiletsky I am able to add the "From" option but it is grey for me as well. i had to open a new message then go to "File" -> "options" ->"customize ribbon". then you can add the command to the ribbon. Thats where i am stuck at as the option shows now, but is greyed out.