Forum Discussion
MarekZlin
Mar 25, 2022Copper Contributor
Outlook desktop missing button from
Hello, in desktop Outlook 365 is missing button for selecting "From:" address. The option on toolbar was missing and when added manualy is greyed out. I have tried to repair Office installation but...
EricBiletsky
Apr 11, 2022Copper Contributor
I have the same issue, have added two separate 'additional mailboxes' hoping to see the From button appear, but it remains showing only the "Bcc" button.
Victor_Ivanidze
Apr 12, 2022Bronze Contributor
What's your Outlook exact version? What do you see if you create a new email and select Options?
- MarekZlinApr 12, 2022Copper Contributor
version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20152) 32 bit
When user creates new email, the "From" button is missing. Likewise on option ribbon there is nothing.
Also tried to add user to shared mailbox, send as permission, but no change.
- Victor_IvanidzeApr 13, 2022Bronze ContributorPlease proved a screenshot showing what do you see after creating a new email and selecting Options in menu bar.
- EricBiletskyApr 13, 2022Copper Contributor
That is my current view, I have two users who have added mailboxes just like mine (below) and they do NOT have the From option circled above.
Thanks!