Forum Discussion
Muhammad Ali Khan
Dec 10, 2018Copper Contributor
Outlook (365) Need Password - Issue
Hi, We are using E3, outlook 365 in our company. Some of our users' outlook stop sync with exchange and ask for password, as shown in below image: to fix the issue, I clear entries i...
- Dec 13, 2018Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
Hien_Nguyen
Copper Contributor
for this issue, i have a solution, i think you can try.
1st, you should rename old data
2nd, re-open outlook to check. if not, please repair Office 365 in uninstall explorer.
3rd,re-name .ost file to recover the email, dont need to get all email again.
Cheer!
Hien
Raziuddin
Nov 01, 2021Copper Contributor
Just create a new User Profile and log in with the same outlook profile. it worked fine