outlook 365 ask for password randomly

Copper Contributor

Hi

For some users, a message pops up about entering a password randomly. Can be several times a day and another day not at all.

Even if they do not enter a password, it is enough for them to close the outlook and reopen it and it will work or if they enter a password (and even twice in a row) and the outlook will continue to work.

I've already seen questions on the subject here and tried to enter these values ​​in the registry editor and also delete from the Windows Credential any value .

 

Tried this also :

[HKEY_CURRENT_USER\Software\Microsoft\Exchange]

"AlwaysUseMSOAuthForAutoDiscover"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]

"EnableADAL"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]

"Version"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]

"DisableADALatopWAMOverride"=dword:00000001

 

This is the pop-up windows 

outlook365.jpg

 

Please Help !!! 🙂

2 Replies

@RamiW2000 

 

Better study on current M365 setup such as via ADFS or not and behavior under different network conditions such as Internet vs. Intranet, it can help to isolate the issue further

Thanks, but I didn't understand the connection to the question 🙂