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TravisKruger12345's avatar
TravisKruger12345
Copper Contributor
Sep 02, 2022

Office account missing or deleted?

One of my office accounts seems to be deleted / missing. I never received my invoice from Microsoft this month...when I tried to log into the admin centre to download it manually I got the error: We couldn't find an account with that username.

2 Replies

  • Bharat_Mishra's avatar
    Bharat_Mishra
    Copper Contributor
    try to recover it, it must be in soft deleted folder, someone inadvertently deleted it from.
    • TravisKruger12345's avatar
      TravisKruger12345
      Copper Contributor
      How do I recover it? When I try to log into Microsoft online it says it doesn't recognise the account/email address