Forum Discussion
Office 365 installation taking too long time and finally not installed
I have delete all files in the mentioned path, please note that my PC working as a workgroup, not ever joined in a domain network.
Please advice,
Amr Khattab If you have received this error on your PC, it means that there was a malfunction in your system operation. Common reasons include incorrect or failed installation or uninstallation of software that may have left invalid entries in your Windows registry, consequences of a virus or malware attack, improper system shutdown due to a power failure or another factor, someone with little technical knowledge accidentally deleting a necessary system file or registry entry, as well as a number of other causes. The immediate cause of the "Trusted Platform Module Reset" error is a failure to correctly run one of its normal operations by a system or application component.
You can download this utility to reset this error on your PC.
http://hu.fileerrors.com/download.php
Press YES to clear the TPM
Press No to reject this change request and continue. Do you accept the change
[Yes] [No]
Amr Khattab Ok please clarify what you have done. I would expect that you have done the following
1. System recovery to factory settings
2. Reinstalled Office 365
3. Tried to login to outlook
If you have not done these then you need to do it and then tell us if outlook has worked or not
Also, you might want to login to another computer outlook to see if you are able to login to another PC outlook or not before you do the above (in case you have not done it)
Amr Khattab wrote:I use the mentioned command and I got the key but it is not working, but the application gives me a key after leaving my email and name, I repair it, nut I do not know what is the next step, kindly advice
Amr Khattab wrote:I use the mentioned command and I got the key but it is not working, but the application gives me a key after leaving my email and name, I repair it, nut I do not know what is the next step, kindly advice
I use the mentioned command and I got the key but it is not working, but the application gives me a key after leaving my email and name, I repair it, nut I do not know what is the next step, kindly advice
Amr Khattab We have already established that resetting the PC is the way forward, I have already shown you how to get the key from windows. Its time you bite the bullet and reset your PC.
- Dear Adam,
Yes I can login to my email by web, I did clear the credentials, the issue is remaining. - OK first of all can you login into your mail online via a browser??
Clear the credential manager in windows - Same problem my friend, no issues fixed and outlook application keep asking about my correct password which I use it to access my email online
Amr Khattab Click on Windows icon on the bottom left of your PC
type 'powershell' and press entercopy and paste this in the powershell window and press enter
(Get-WmiObject -query 'select * from SoftwareLicensingService').OA3xOriginalProductKey
You should be presented with your local windows 10 key. Hope this helps.
- could you please let me know how to get this license key.
Amr Khattab The Licence key should be on the sticker on the back of your PC or you could use other tools to get it out from your registery
You could also reset your PC using Windows 10 Recovery at this point because you seems to have had too many issues with this install and if you do not reset your PC then you may get other issues in the future.
Amr Khattab wrote:
Dear Sir,
I downloaded this tools, it found some issues but it asks for a license keys, could you please share the license key with me. or if you have any alternative solution please share it.
regards,- Dear Sir,
I downloaded this tools, it found some issues but it asks for a license keys, could you please share the license key with me. or if you have any alternative solution please share it.
regards,
