Forum Discussion
Office 365 Admin portal not loading
Well I resolved the issue but not sure if what I did actually fixed it or if its just a coincidence that the problem doesn't exist now.
Actually now that I think of it I did two things.
I had reloaded the OS on my home PC, which was having the same issues listed above, and I couldn't get logged into OWA or setup Outlook. So I did the following:
1. I ran the "Microsoft Support and Recovery Assistant" https://support.microsoft.com/en-us/office/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f#:~:text=The%20Microsoft%20Support%20and%20Recovery%20Assistant%20works%20by,currently%20fix%20Office%2C%20Microsoft%20365%2C%20or%20Outlook%20problems.
2. The assistant didn't resolve the OWA/Outlook issue so I found an article that said to make sure that your account (Mine is Global Admin in O365) is ONLY having the Global Admin permissions and not any of the others. Mine had a few of the others listed which I removed.
The Second one seemed to fix the OWA/Outlook authentication issue. That was two days ago.
I noticed today that the issue of accessing the O365 Admin pages is not happening anymore either. So hopefully this helps someone else out there.
I would suggest making sure that you are ONLY listed as Global Admin and nothing else and try that. If that doesn't work then try the Recovery Assist.
Even though this is a newly installed OS, my Chrome information is synced between work and home. Plus the original issue happened even using incognito in Chrome.