Microsoft 365 E5 Compliance license creating mailboxes for mail users (which we do not want)

We recently purchased Microsoft 365 E5 Compliance and E5 Security licenses to assign to our users (who already have the Microsoft 365 E3 license). About 1/3 of our users do not have a mailbox hos...

exchange

Licensing & Activation

office 365

Nino_Bilic

Microsoft

Jan 09, 2020

Brandon Hofmann do you mind telling me exact name of the Compliance offering you speak of? I expect it is to be found under Billing > Products & services in the M365 portal (this link should take you there).

Brandon Hofmann

Copper Contributor

Jan 09, 2020

Nino_Bilic - Thank you for your reply!

It's just listed as "Microsoft 365 E5 Compliance". The following are the apps that part of this subscription:

Azure Information Protection Premium P2
Customer Lockbox
Information Barriers
Information Protection for O365
Microsoft 365 Advanced Auditing
Office 365 Advanced eDiscovery
Office 365 Privleged Access Management
Premium Encryption in Office 365

I did further testing, and found that "Azure Information Protection Premium P2" is the only app I'm about to turn on for mail users that won't change their primary SMTP address and strip out the non-accepted domain aliases.

"Premium Encryption in Office 365" I'm not able to turn on as it states that "Exchange Online (Plan 2)" is required, but that is the only one. All others I can turn on, but it removes the gmail address as stated in my previous replies.

Let me know if there is any additional information I can provide, thank you again!

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Microsoft 365 E5 Compliance license creating mailboxes for mail users (which we do not want)