Forum Discussion
Lost my online app icons for Word, Excel, etc.
Strange thing happened last week. I'm an Office 365 Business Premium customer thru my employer. I used to have Word, Excel, Powerpoint, etc in my list of All Apps. They've disappeared. I still have ...
Hi peterbrown77,
Can you check with your admin that Office Online is enabled on your Business Premium licence? I know it shows within the My Account section but that would be the first place to check.
If it is, my recommendation would be for your admin to raise this with Microsoft support.
Hope that answers your question
Best, Chris
Can you check with your admin that Office Online is enabled on your Business Premium licence? I know it shows within the My Account section but that would be the first place to check.
If it is, my recommendation would be for your admin to raise this with Microsoft support.
Hope that answers your question
Best, Chris
Yes, it's enabled. I can even go to a OneDrive folder and select New>Word, Excel, etc and start them that way. They're just not in my list of apps
- What happens if you click explore all my apps?
adam deltinger - Same deal, only Outlook appears from the general Office suite (along with all the other Kaizan/Sway etc)
