Forum Discussion
IOS Outlook App - All Calendars are hidden
We have a user whereby she us trying to view her own Calendar inbox. but is getting the error "All Calendars are hidden. Have tried to uninstall app and re-isntall didn't work Have tried to ope...
- After som testing and reading articles we found that it was "App Protection policies"
It works by disabling the policy for the affected user, syncing and relogging in the outlook app.
It seems to be something with the Intune App SDK(microsoft can't figure out how to update there own apps) article here:
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-update-to-the-latest-intune-app-sdk-for-ios-to/ba-p/3591456
After som testing and reading articles we found that it was "App Protection policies"
It works by disabling the policy for the affected user, syncing and relogging in the outlook app.
It seems to be something with the Intune App SDK(microsoft can't figure out how to update there own apps) article here:
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-update-to-the-latest-intune-app-sdk-for-ios-to/ba-p/3591456
It works by disabling the policy for the affected user, syncing and relogging in the outlook app.
It seems to be something with the Intune App SDK(microsoft can't figure out how to update there own apps) article here:
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-update-to-the-latest-intune-app-sdk-for-ios-to/ba-p/3591456
- Thx, I'll test that on an user 🙂
It sure works excluding the affected users from our app protection policy 🙂
The article you posted, is dated august 4th, and the latest Outlook update (4.2232.0) is from august 15th. Hope MS soon will provide a new update for outlook, compatible with the new apple sdk.I am unable to test now due to q holiday if you get it working by disabling protection policies. Does the problem comes back when you enable it again for this user?
- We have not tried to assign it to the user again, He has been struggling with this the past two weeks, so don't want to annoy him anymore. If we receive another device, we'll try to exclude from policy on this, to confirm behaviour. But until MS makes some kind of official statement on a new outlook update, we keep him excluded from policy.
I'v testet it on 3 users.
Worked on one user, I'll try to enable the policey again to see if it still works.
But din't work on 2 other users, maybe the policey havn't applyed for them yet?
Is there a way to check that?- Maybe this can give you some visibility.
Apps -> Monitor -> App protection status -> user status for iOS -> Select user
Another problem we encountered was broken mailbox in exchange. If a user was owner of their own mailbox they did not get access. Very weird!
