Forum Discussion
How can I escalate issues in Office 365?
I opened a support query last Friday due to outgoing emails being restrcited / marked as spam when they are genuine emails. (customer receipts, we've been sending these for 2 years without issue and ...
The official path is through support, only the engineer can escalate the issue. If he's giving you trouble, ask for a manager, etc. You can also try pinging Russell in this thread: https://techcommunity.microsoft.com/t5/Office-365/How-can-I-escalate-issues-in-Office-365/m-p/555850/highlight/false#M22159
