Forum Discussion

Copper Contributor

Jul 17, 2018

Flow - Approval via Email

We are currently using Flow for an Approval process. During testing we were able to approve directly from our inbox, but users are now reporting that they are being redirected to an Approval Center. ...

office 365

sharepoint

Merwan Hade

Former Employee

Aug 14, 2018

Hi folks, thanks for sending us samples. This is super helpful! We are actively looking into the issue and expect to have a fix out shortly.

Paul Mitchell

Brass Contributor

Sep 13, 2018

Does anybody know if I am missing something here? Both of the linked articles suggested that it should be possible to respond to approvals directly from Outlook? When I click Accept/Reject I land at the Approvals centre on the flow website. It doesn’t make any difference which account is used, I am unable to action the approval directly in Outlook, desktop or web.

https://docs.microsoft.com/en-us/business-applications-release-notes/april18/microsoft-flow/request-sign-off-flow-built-into-sharepoint

https://flow.microsoft.com/en-us/blog/actionable-messages-approvals/

I am currently using Outlook version 1808, is this the expected behaviour?

Paul Mitchell
Brass Contributor
Aug 27, 2019
Hello Pranjali
We are using Start an approval
Pranjali
Copper Contributor
Aug 19, 2019
hi Paul Mitchell

Thanks for your reply.
Which action are you using ?
I have tried both approval actions available and it opens the flow approval page for me for both.
Paul Mitchell
Brass Contributor
Aug 19, 2019
Pranjali- Yes, everything works as expected now.
Pranjali
Copper Contributor
Aug 15, 2019
Hi Paul Mitchell and everyone,

I am facing the same issue now.
I just want them to approve via email button.
Did you get any luck?