Forum Discussion

Copper Contributor

Jul 17, 2018

Flow - Approval via Email

We are currently using Flow for an Approval process. During testing we were able to approve directly from our inbox, but users are now reporting that they are being redirected to an Approval Center. ...

Copper Contributor

Aug 07, 2018

Sample sent... if you need anything else, please let me know?

Silver Contributor

Aug 07, 2018

They replied to me and said it was an Outlook problem and forwarded it on to someone on that team.

Merwan Hade
Former Employee
Aug 14, 2018
Hi folks, thanks for sending us samples. This is super helpful! We are actively looking into the issue and expect to have a fix out shortly.
- Tania120
  Copper Contributor
  Dec 05, 2019
  Merwan Hade What was the fix to this? I have just started having the same issue after having made no changes to my flow since I last ran it.
- Paul Mitchell
  Brass Contributor
  Sep 13, 2018
  Does anybody know if I am missing something here? Both of the linked articles suggested that it should be possible to respond to approvals directly from Outlook? When I click Accept/Reject I land at the Approvals centre on the flow website. It doesn’t make any difference which account is used, I am unable to action the approval directly in Outlook, desktop or web.
  
  https://docs.microsoft.com/en-us/business-applications-release-notes/april18/microsoft-flow/request-sign-off-flow-built-into-sharepoint
  
  https://flow.microsoft.com/en-us/blog/actionable-messages-approvals/
  I am currently using Outlook version 1808, is this the expected behaviour?
  - Pranjali
    Copper Contributor
    Aug 15, 2019
    Hi Paul Mitchell and everyone,
    
    I am facing the same issue now.
    I just want them to approve via email button.
    Did you get any luck?

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