Forum Discussion
Eric Adler
Nov 21, 2016Iron Contributor
Expected login experience with ADFS
With ADFS set up I expected that the user experience would be: 1. Open browser 2. Click link to Office 365 app (SharePoint, Planner, etc..) 3. App opens (user is authenticated) Recently I w...
bart_vermeersch
Jul 03, 2017Iron Contributor
We also started experiencing SSO issues a few weeks ago. For the moment we don't have a clue of the cause. Users are prompted for credentials again, while in the past they were logged in automatically using SSO.
Chris Laycock
Jul 04, 2017Iron Contributor
bart_vermeerschand others here. My team have been able to correct this issue today.
Unfortunately we are not 100% sure of what the fix was; however, rebooting the AD FS Server and making some modifications to a group policy has appeared to correct the issue.
I also have a formal response to the ticket submitted to Microsoft, with suggested troubleshooting if you want me to send it through.