Forum Discussion
Error in Microsoft 365 Admin Center Trying to Enable Teams for Organization
In the Microsoft 365 admin center, it says that "Teams is off for your organization". When I click that, I get an error:
However, I believe I have teams setup since I can reach admins.teams.microsoft.com and manage things. The problem I am having is that no one from my organization can join a guest organization and I suspect it has something to do with microsoft 365 not being configured correctly.
13 Replies
Hi, I know this is an old thread, but we have the same exact problem 3 years after last reply here.
admin.microsoft.com tells me that teams is turned off for my organization, and if I try to turn it on it gives me: something went wrong and we couldn't get the page to display
When users try to log in, they either get:
You don't have the required permissions to access this org
Talk to your IT admin for more info or switch to another account.
or this:
Something went wrong: 7q6ck
Did anyone fix this?
there is a help & support widget on the same page in the admin console. I created a ticket with Microsoft, and they were able to turn teams on for me.
Hi, I know this is an old thread, but we have the same exact problem 3 years after last reply here.
admin.microsoft.com tells me that teams is turned off for my organization, and if I try to turn it on it gives me: something went wrong and we couldn't get the page to display
When users try to log in, they either get:
You don't have the required permissions to access this org
Talk to your IT admin for more info or switch to another account.
or this:
Something went wrong: 7q6ck
Did anyone fix this?
- We are experiencing exactly the same issue. Has anybody found a solution to this issue yet? Thank you!
- Please provide a solution to this. I too have the same issue.
Is a ticket raised to Microsoft to look after this issue? JohnHogan20224k I have the same problem.
Started sometime after last login on Friday, August 4th 2023.
Any route for which I try to access 'Enable Teams for my organization' I receive same error page, but with a different error code.Has anyone found a resolution for this as yet?
- Does anyone have an answer for this? I'm experiencing the same issue.
Hi John.
Can you please check if the option ([x] Turn on Microsoft Teams for all users) ist checked? You will find the option in Microsoft 365 Admin center under (https://admin.microsoft.com --> Show all --> Settings --> Org settings -->
Then look for Microsoft Teams and check the option.
Is the option checked?
Godangel If I try to do that, I get the error message "Try refreshing the page..." right after selecting Teams from the Org settings menu. Every time I try to access the teams admin from admin.microsoft.com I get that error message. But, I can go directly to admin.teams.microsoft.com but there's no option that I can find to "Turn on Microsoft Teams for all users". Each user has a Microsoft Teams(free) license applied and we all can use teams. This leads me to think there's something corrupted in my "organization" on microsoft 365.
The problem is two-fold. First, microsoft 365 admin tells me Teams is not turned on for my organization and trying to follow that path leads to the error message. Second, my organization's users cannot join a guest organization in order to access shared files. We get error messages or endless login loop trying to do so.
John
- Can you create a new Team within your organization? Do you see any teams listed in Teams admin?
- Yes, through admin.teams.microsoft.com I can create teams and we all can use teams. The problem is two-fold; admin.microsoft.com tells me that teams is turned off for my organization and my users cannot join a guest organization (get stuck in errors and/or endless login loops).
