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Msevarino1's avatar
Msevarino1
Copper Contributor
Feb 10, 2022
Solved

E5 License and DLP for Office Add-On

Is the functionality of the standalone Offie 365 DLP license something that is not included in the E5 license? The attached comparison from the MS365 Admin Portal would seem to indicate that it would provide additional features.

 

 

microsoft 365
  • anneoday's avatar
    anneoday
    Sep 22, 2023
    Yes. We opened a ticket for the problem, and Microsoft was able to provide a resolution for us. I don't know whether they did something to apply just to our tenant or might apply for all.

    As part of the solution, we were asked to re-upload the videos after they made some change somewhere. (Meaning when I opened this thread back in in May 2023, re-uploading or uploading to different places never helped. But after they made a change and asked us to re-upload, the audio definitely did start working. For some videos, the only copies we had were in SharePoint, so downloading then re-uploading did also work.)

    I don't know if that will be helpful or not - I was reluctant to update the thread since I didn't know if it was a fix just for us or more globally. I'd suggest you try a few files and see if re-upload helps. If not, then open a ticket for sure.  

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  • Msevarino1's avatar
    Msevarino1
    Copper Contributor
    Feb 10, 2022
    Got a response from Support, tldr, it is already included with E5:

    Hi there Michael,

    I've had a check on how the DLP service is currently being made available to clients. With the Microsoft 365 license you currently own, you should already have access to the DLP services by default. These are available in the Compliance Admin centre under Solutions then Data Loss Protection, if you can't see them there let me know, but they should be inbuilt.

    I believe the reason we have that confusing screenshot is that DLP doesn't appear in the E3 or E5 list of services. It doesn't appear in E3 because it's a non-standard add-on, it doesn't appear in E5 because it's too inbuilt to require mention. However, you can view it just as an add-on; I expect no extra tick shows up for E5 because it's not considered a feature that could be missing.

    I'm aware that may not be too clear, but essentially if you can access the Data Loss Protection in the Compliance admin centre, you already have the service.

    Kind regards,
    Microsoft 365 Support

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Is the functionality of the standalone Offie 365 DLP license something that is not included in the E5 license? The attached comparison from the MS365 Admin Portal would seem to indicate that it would provide additional features.

 

 

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Is the functionality of the standalone Offie 365 DLP license something that is not included in the E5 license? The attached comparison from the MS365 Admin Portal would seem to indicate that it would provide additional features.

 

 

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comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1745505309785":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1745505309785","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"ModerationData:moderation_data:3147730":{"__typename":"ModerationData","id":"moderation_data:3147730","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:3147730":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1257485"},"id":"message:3147730","revisionNum":1,"uid":3147730,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:microsoft-365"},"parent":{"__ref":"ForumTopicMessage:message:3146764"},"conversation":{"__ref":"Conversation:conversation:3146764"},"subject":"Re: E5 License and DLP for Office Add-On","moderationData":{"__ref":"ModerationData:moderation_data:3147730"},"body":"Got a response from Support, tldr, it is already included with E5:

Hi there Michael,

I've had a check on how the DLP service is currently being made available to clients. With the Microsoft 365 license you currently own, you should already have access to the DLP services by default. These are available in the Compliance Admin centre under Solutions then Data Loss Protection, if you can't see them there let me know, but they should be inbuilt.

I believe the reason we have that confusing screenshot is that DLP doesn't appear in the E3 or E5 list of services. It doesn't appear in E3 because it's a non-standard add-on, it doesn't appear in E5 because it's too inbuilt to require mention. However, you can view it just as an add-on; I expect no extra tick shows up for E5 because it's not considered a feature that could be missing.

I'm aware that may not be too clear, but essentially if you can access the Data Loss Protection in the Compliance admin centre, you already have the service.

Kind regards,
Microsoft 365 Support

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