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JainSachin's avatar
JainSachin
Copper Contributor
Jan 31, 2023

Claiming our original .onmicrosoft.com domain

Hi,

we were earlier part of a group company but had a separate domain name (xyz.com). The group company created xyz.onmicrosoft.com under their tenant on Office365. When we created an independent entity last year, we had to create xyz2.onmicrosoft.com to migrate mailboxes.

 

The group company has deleted the xyz.onmicrosoft.com from it's tenant, however we cannot add it back to our tenant on Office365 for the new independent entity. It still says that xyz.onmicrosoft.com is already in use by another organization, please try a different domain name.

 

How do we solve this issue? Any suggestions? Thanks.

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