Mar 22 2021
- last edited on
Mar 31 2022
Person A is responsible for setting up meetings for Boss. Person A has Full Access permission to the boss' mailbox. When creating a new meeting request in Outlook, Person A clicks on the boss' calendar under the Shared Calendars group and chooses New Meeting. Outlook shows the From line with Person A's email address. The From button is visible but disable. We can't click that to change to the boss' email address.
The workaround so far has been to simply send meeting invites to include the boss and others but we need to have Person A not be part of the meetings at all. I've looked at this link. We're following these steps but the From field still shows Person A's email address. What can we do to let Person A schedule meetings for her boss without including herself?
Outlook version is 16.0.13127.20566 (64-bit) on Win 10 (10.0.19042)
Mar 22 2021 01:12 PM
Mar 23 2021 02:51 PM
Mar 23 2021 03:27 PMSolution
Mar 24 2021 01:30 PM
Mar 24 2021 02:16 PM - edited Mar 24 2021 02:29 PM
Definitely permissions I would say. Tried removing and adding again? You could use the Outlook client as well (end-user delegation). Forgot, hence the "edit". You have From in Outlook on the web, you just have to enable it from the menu bar. So give it a go online again to see what happens. Btw, Exchange online right?
Old post, but still good Managing Outlook delegates via PowerShell | Blog (michev.info)
Mar 29 2021 05:43 AM
Yes, Microsoft 365. Thanks. You've given me some leads. I'll talk to my client again today and I'll try to remove and re-add permissions when I do and let you know what I find.
Mar 30 2021 11:46 AM
Mar 30 2021 01:07 PM
@David Dawson Hello again, thanks for the update. I think it got obvious to me just now, but let's ping Mr. Exchange for confirmation.
@Vasil Michev I read Davids reply above and it made me wonder. This must be that the Full Access mailbox-level permission overwrites the set Editor calendar folder permission, which in turn is the prerequisite for the SharingPermissonFlags parameter. Right?
Apr 06 2021 03:03 PM - edited Apr 06 2021 03:04 PM
Hey, I think we're all done now. It's possible I was confused by the initial symptoms. I reported that we didn't have access to change the From field. It's still like that but I confirmed that when she sends from the Boss' calendar it is showing as from the Boss, not from herself. We did a few tests to confirm that.
Outlook still shows the From and doesn't allow her to change or specify a different name. Outlook doesn't show the From field in my tests with a delegate account but IS working as expected. I'm really not sure why she's seeing the From field but that ended up being a distraction, not a sign of any real problem after all.
There was no real changes that I can think of. I did create a new profile and also did remove and put her permissions back in but I think it was exactly how it was before. Thanks @ChristianBergstrom so very much for your guidance.