Forum Discussion
Authentication issues with Outlook 365 and Teams
Some users are experiencing signin issues with Outlook and Teams. When they start their laptops there is no authentication issue but after a while during the day Outlook has a connection problem an...
Anything interesting in the log file for Teams?
Loading Outlook in Safe mode?
Loading Outlook in Safe mode?
Starting Outlook in Safe mode doesn't make a difference.
In the teams log i saw this.
Thu Jun 02 2022 15:46:20 GMT+0200 (Midden-Europese zomertijd) <3736> -- error -- [DesktopConfig] Get SignedInActiveUserByCloud Undefined value: UserAccounts existed: true, cloudType existed: false
Thu Jun 02 2022 15:46:20 GMT+0200 (Midden-Europese zomertijd) <3736> -- error -- Can not get UserProfile for active signed in user
In the teams log i saw this.
Thu Jun 02 2022 15:46:20 GMT+0200 (Midden-Europese zomertijd) <3736> -- error -- [DesktopConfig] Get SignedInActiveUserByCloud Undefined value: UserAccounts existed: true, cloudType existed: false
Thu Jun 02 2022 15:46:20 GMT+0200 (Midden-Europese zomertijd) <3736> -- error -- Can not get UserProfile for active signed in user
- We already delete teams cache. When we do that Teams is stuck on loading.
Trusted sites are as described
