Forum Discussion

franckma's avatar
franckma
Brass Contributor
Sep 23, 2021

AIP Sensitivity Label with custom permission does not appear in Word Online App

We have an AIP UL Sensitivity Label where users can assign custom permissions. This Label appears in the Office Desktop apps of the users and works perfectly. Now a user mentioned that he cannot se...
  • ChristianJBergstrom's avatar
    Sep 24, 2021

    franckma Hello, I see. I don't use that setting and should also explain your issue.

     

    "SharePoint and OneDrive can't process encrypted files when the label that applied the encryption has any of the following configurations for encryption:

    Let users assign permissions when they apply the label and the checkbox In Word, PowerPoint, and Excel, prompt users to specify permissions is selected."

     

    In the drop-down, the other options become available when selecting "Assign permissions now".

Resources