Forum Discussion
SharePoint Online - new usage reports not populating
OK, so I've been back and forth with support and it turns out, only Team Sites, Personal Sites and Group Sites (aka Team sites) are supported for the usage reporting.
What a waste of time! They've excluded all the other site types, which is just nuts. Why give stats on O365, only to exclude a potentially significant portion of the activity?
I see they've just anounced a invitation only preview of a usage reporting content pack for PowerBI (I've applied), but I bet it has the same restriction.
FYI 90% of the content on our site is based on Project sites or a custom site template derived from a Project site.
Should we be abondoning all site templates other than Team Sites? What's the plan here MS? You're making it harder and harder for IT Pros to deliver services on your products!
</rant>
OK, so I've been back and forth with support and it turns out, only Team Sites, Personal Sites and Group Sites (aka Team sites) are supported for the usage reporting.
What a waste of time! They've excluded all the other site types, which is just nuts. Why give stats on O365, only to exclude a potentially significant portion of the activity?
I see they've just anounced a invitation only preview of a usage reporting content pack for PowerBI (I've applied), but I bet it has the same restriction.
FYI 90% of the content on our site is based on Project sites or a custom site template derived from a Project site.
Should we be abondoning all site templates other than Team Sites? What's the plan here MS? You're making it harder and harder for IT Pros to deliver services on your products!
</rant>
- Anne Michels
Microsoft
Hi Craig,
the SharePoint usage reports are currently limited to only file activity for team sites and personal sites. We understand that this is an incomplete picture of activity in SharePoint and we're working on improving the report to include more information.
Thanks,
Anne
- Thanks Anne, and thanks for following up on this for me.
It's just frustrating that a system that is touted as telling you what you're users are up to, doesn't. It just tells you some of what they're up to. An incomplete picture is worse than no picture at all, since it's misleading.
It means I'm going to have to come up with our own reporting system (which can't use PowerBI, because we pretty quickly hit Pro features, which means licensing issues), so we can deploy SPOnline based services to clients, which we'll likely throw out in the not to distant future, as the MS team catch up...
Any idea why it was limited to Team sites (plus Personal and Group Sites)? Because presumably the data is the same, regardless of the site type. Is it a data volume issue?- Anne Michels
Hi Craig, I wanted to follow up on your question. I've connected with the engineering team on this and they asked me to share the following with you:
Thanks for the feedback, and sorry for the frustration. We are working on being more inclusive, we will be tracking more events (page views) and will be tracking more sites. These additions will release once we feel confident that we are adding more good vs. under or over reporting and more confusion. We expect to add things gradually over the next two quarters, stay tuned for more communication in this area.
