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Rising Flight's avatar
Rising Flight
Brass Contributor
May 02, 2018

outlook

Hi 

When user changes password on his computer, outlook prompts for credentials. how to avoid this pop up.

another scenario i hav reset the password for one of my domain user, he logs off and login and outlook prompts for credentials. our management doesnot wants this pop up for credentials. so plz guide me 

  • Well, since the older password is no longer valid, that's the expected behavior. Otherwise users will just get disconnected and wont understand what's happening.

     

    In general, the password is stored in the Credentials manager, so you can remove/update it from there. If you want to avoid users getting prompted for passwords, you will need to use a modern Outlook client and deploy some form of SSO.

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