Forum Discussion
Inbox forwarding rule to an alias
OK, understood. This is by design I'm afraid to say. Inbox or Transport rules will always resolve to the primary email address of any mailbox.
My suggestion would be to remove the spam@ address from the servicedesk@ mailbox, and create a new dedicated shared mailbox for the spam@ email address. You can grant permissions to whoever needs to view the spam@ mailbox. Then when you create your transport rule, you can be confident that it will not resolve to any other email address.
OK, understood. This is by design I'm afraid to say. Inbox or Transport rules will always resolve to the primary email address of any mailbox.
My suggestion would be to remove the spam@ address from the servicedesk@ mailbox, and create a new dedicated shared mailbox for the spam@ email address. You can grant permissions to whoever needs to view the spam@ mailbox. Then when you create your transport rule, you can be confident that it will not resolve to any other email address.
