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Julien_Anid's avatar
Julien_Anid
Copper Contributor
Jun 09, 2023

ISV - Model-Driven License Enforcement

Hello, I will do my best to keep it short on the issue we are facing with the license enforcement of our solution package. We have deployed our D365&Dataverse as an offer type to the AppSource ...
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SatishBoddu's avatar
SatishBoddu
Icon for Microsoft rankMicrosoft
Jun 20, 2023

Hello Julien_Anid Thanks for reaching out on this forum.

 

I'm sorry to hear that you are facing issues with the license enforcement of your solution package. 

I would recommend the following steps to troubleshoot the problem:

  1. Check the license assignment for the user who is able to access the application. Make sure that the user has not been assigned a license for the application or any of its components. If the user has been assigned a license, remove the license and try accessing the application again.

  2. Check the license assignment for the user who is not able to access the application. Make sure that the user has been assigned a license for the application or its components. If the user has not been assigned a license, assign a license and try accessing the application again.

  3. Check the logs for any errors related to license validation. You can use the Power Platform Admin Center to view the logs and search for any errors related to license validation.

  4. Contact Microsoft support for further assistance. If you are still unable to resolve the issue, you can contact Microsoft support for further assistance. They will be able to help you troubleshoot the problem and provide a resolution.

Sometimes, you know, License enforcement may take some time to come into effect, often up to 24 hours or more. And also ensure that the 'License Enforcement' option is enabled for your app in the Power Platform admin center.

 

I hope this helps you resolve the issue. Let me know if you have any further questions or concerns.

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