SOLVED

Enable 2FA in shared mailbox

Copper Contributor

Is it possible to enable 2FA in a shared mailbox?

2 Replies
best response confirmed by rohitpindoriya (Copper Contributor)
Solution
Hello,

"A shared mailbox is not designed for direct logon. The user account for the shared mailbox itself should stay in a Disabled (or "disconnected") state."

"A shared mailbox is a type of user mailbox that doesn't have its own username and password. As a result, users can't log into them directly."

https://learn.microsoft.com/en-us/exchange/collaboration/shared-mailboxes/shared-mailboxes?view=exch...

What about MFA for the users accessing the shared mailbox?

@rohitpindoriya 

Shared mailboxes are directly based on user delegation access and suppose we can protect by 2FA under user level