Forum Discussion
titiek
Aug 22, 2023Copper Contributor
Cannot authenticated missing phone
Hi There, I am administrator of my business basic, I'm having trouble to login my admin portal cause cannot authenticate with missing phone and there's no another method to authenticate, can you ...
titiek
Aug 23, 2023Copper Contributor
No i dont, there's any solution for this case? elieelkarkafi
Aug 23, 2023
open a ticket with Microsoft through your Microsoft account manager so they can check what it can be done from their end in that situation.
- titiekAug 24, 2023Copper Contributor
I cannot log in my account manager, cause cannot get code from authenticator elieelkarkafi
- Aug 24, 2023I mean, you need to contact your Microsoft account manager by phone to explain your situation so he can open a ticket for you.