turn off service required to use feature

%3CLINGO-SUB%20id%3D%22lingo-sub-3347569%22%20slang%3D%22en-US%22%3Eturn%20off%20service%20required%20to%20use%20feature%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3347569%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20i%20try%20to%20access%20%22Help%22%2C%20I%20get%20the%20error%20message%20%22Your%20organization's%20administrator%20turned%20off%20the%20service%20required%20to%20use%20this%20feature%22%3C%2FP%3E%3CP%3EI%20also%20get%20it%20the%20same%20error%20message%20regarding%20solver%20code%3A%20%22Compile%20error%20in%20hidden%20module%3A%20Solver%20Code.%26nbsp%3B%20This%20error%20commonly%20occurs%20when%20code%20is%20incompatible%20....%20(etc.)%3C%2FP%3E%3CP%3EThanks%20for%20any%20help.%26nbsp%3B%20Bill%20Roberts%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3347569%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExcel%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMacros%20and%20VBA%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3349090%22%20slang%3D%22en-US%22%3ERe%3A%20turn%20off%20service%20required%20to%20use%20feature%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3349090%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F152459%22%20target%3D%22_blank%22%3E%40Bill%20Roberts%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3E%3CSPAN%20class%3D%22%22%3E%3CSPAN%20class%3D%22%22%3EHere%20you%20should%20contact%20your%20administrator%20and%20inform%20him%20about%20your%20problem%2C%20maybe%20not%20allowed%2Fblocked%20by%20administrator.%3C%2FSPAN%3E%3C%2FSPAN%3E%20%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3E%3CSPAN%20class%3D%22%22%3E%3CSPAN%20class%3D%22%22%3EWithout%20further%20information%20about%20the%20Excel%20version%2C%20operating%20system%2Fnetwork%2C%20storage%20medium%20(Sharepoint%2C%20OneDrive%2C%20hard%20disk%2C%20etc.)%20it%20is%20impossible%20to%20offer%20any%20solution%20approach%20than%20the%20one%20I%20have%20already%20suggested%20to%20you.%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fexcel%2Fwelcome-to-your-excel-discussion-space%2Fm-p%2F2204395%22%20target%3D%22_blank%22%3EWelcome%20to%20your%20Excel%20discussion%20space!%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20for%20your%20understanding%20and%20patience%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fexcel-blog%2Fmeet-niko-chatzoudis-excel-forum-contributor%2Fba-p%2F2941385%22%20target%3D%22_blank%22%3ENikolinoDE%3C%2FA%3E%3C%2FP%3E%3CP%3EI%20know%20I%20don't%20know%20anything%20(Socrates)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3354212%22%20slang%3D%22en-US%22%3ERe%3A%20turn%20off%20service%20required%20to%20use%20feature%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3354212%22%20slang%3D%22en-US%22%3EI%20authorized%20all%20possible%20communications%20to%20microsoft%20and%20now%20%22Help%22%20works%20OK%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3355266%22%20slang%3D%22en-US%22%3ERe%3A%20turn%20off%20service%20required%20to%20use%20feature%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3355266%22%20slang%3D%22en-US%22%3EThank%20you%20for%20your%20feedback.%3CBR%20%2F%3EI'm%20glad%20they%20came%20to%20a%20solution.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20wish%20you%20continued%20success%20with%20Excel.%3C%2FLINGO-BODY%3E
New Contributor

When i try to access "Help", I get the error message "Your organization's administrator turned off the service required to use this feature"

I also get it the same error message regarding solver code: "Compile error in hidden module: Solver Code.  This error commonly occurs when code is incompatible .... (etc.)

Thanks for any help.  Bill Roberts  

3 Replies

@BillRoberts 

Here you should contact your administrator and inform him about your problem, maybe not allowed/blocked by administrator.

Without further information about the Excel version, operating system/network, storage medium (Sharepoint, OneDrive, hard disk, etc.) it is impossible to offer any solution approach than the one I have already suggested to you.

Welcome to your Excel discussion space!

 

Thank you for your understanding and patience

 

 

NikolinoDE

I know I don't know anything (Socrates)

I authorized all possible communications to microsoft and now "Help" works OK
Thank you for your feedback.
I'm glad they came to a solution.

I wish you continued success with Excel.