Forum Discussion
Subject: Retrieving Lost Microsoft Excel 2013 Expert Certification
Dear Excel Administrator,
I am writing to inquire about retrieving a lost Microsoft Excel 2013 Expert certification. I successfully obtained the certificate and credentials, including the logo, from Certiport in approximately 2017.
Unfortunately, after several years, I have misplaced the certificate and logo files. I understand that Microsoft no longer directly issues certifications for Microsoft Office 2013 versions, as the program has been retired.
However, I would be grateful if you could advise on the possibility of retrieving a copy of my certification record or logo from Certiport. Since I no longer have access to the email address used during registration, I can only provide my Centennial College Student ID as verification (which I can send in a separate, private email if necessary).
I am actively seeking employment and having access to a copy of the certificate or logo would significantly enhance my application.
Thank you for your time and assistance in this matter.
Adrian1595 Have you tried the contact options shown here: https://learn.microsoft.com/en-us/credentials/support/help
Adrian1595 Have you tried the contact options shown here: https://learn.microsoft.com/en-us/credentials/support/help
Here's an edited version of your email to Microsoft:
Subject: Following Up: Inquiry Regarding 2013 Excel Expert Certificate
Dear Microsoft,
I am following up on my previous email regarding access to my 2013 Excel Expert certificate, designation, and logo. It has been 24 hours, and I haven't received a response yet.
For your reference, I also contacted Certiport about this matter.
I would be grateful if you could please look into this issue and advise me on accessing my earned credentials.
Thank you for your time and assistance.Adrian1595 I'd give them a couple of business days to respond. After that, well, I don't really know 😕
- First of all, Thank you for responding to my message. I just send them a message. Again Thank you. I hope my problem gets resolved.
