Forum Discussion
Subject: Retrieving Lost Microsoft Excel 2013 Expert Certification
Adrian1595 Have you tried the contact options shown here: https://learn.microsoft.com/en-us/credentials/support/help
Adrian1595 Have you tried the contact options shown here: https://learn.microsoft.com/en-us/credentials/support/help
Here's an edited version of your email to Microsoft:
Subject: Following Up: Inquiry Regarding 2013 Excel Expert Certificate
Dear Microsoft,
I am following up on my previous email regarding access to my 2013 Excel Expert certificate, designation, and logo. It has been 24 hours, and I haven't received a response yet.
For your reference, I also contacted Certiport about this matter.
I would be grateful if you could please look into this issue and advise me on accessing my earned credentials.
Thank you for your time and assistance.
Adrian1595 I'd give them a couple of business days to respond. After that, well, I don't really know 😕