Apr 11 2023 07:39 AM
Hi folks,
Lately, any time I try to access Excel's Help tool, I get a message that says, "Sorry, something went wrong. Please check your network connection and try again."
I don't have any other connectivity issues. I recently reloaded the Office app (MS Office 365, Excel 2016), after which the Help function worked. But, the next time I tried, a few days later, I got the same Error message to use it.
Can anyone provide some guidance on this issue?
Thank you,
JQ
Apr 11 2023 08:15 AM
Apr 11 2023 09:23 AM
Curious, "I recently reloaded the Office app (MS Office 365, Excel 2016)", do you have 365 and 2016 on one computer in parallel (if so when how) or these are different computers?
Apr 11 2023 09:25 AM