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JQuinn's avatar
JQuinn
Copper Contributor
Apr 11, 2023

Network connection issue in Excel

Hi folks, Lately, any time I try to access Excel's Help tool, I get a message that says, "Sorry, something went wrong.  Please check your network connection and try again."  I don't have any other ...
excel
office 365
Patrick2788's avatar
Patrick2788
Silver Contributor
Apr 11, 2023
It's likely an account error. Go to File | Account and click the 'Fix' button, if available. If there's no 'Fix' button, sign out and then sign back into your account.
  • JQuinn's avatar
    JQuinn
    Copper Contributor
    Apr 11, 2023

    Patrick2788 

    That was the issue.  Thank you.  

    JQ

    • Patrick2788's avatar
      Patrick2788
      Silver Contributor
      Apr 11, 2023
      You're welcome. Glad it worked!

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