Forum Discussion

JuliaGSmith's avatar
JuliaGSmith
Copper Contributor
Jan 13, 2020

Excel Workbook (.xlsb) Crashes On New Computer and Latest Update

Hello

 

For my job we have an Excel workbook (.xlsb Microsoft Excel Binary Worksheet) that we use for our reports. I recently got a new computer running Windows 10 and Microsoft Office 365 ProPlus Version 1912. When I open the workbook, that I was previously able to open on my old computer, I get a Security Warning that states "Some active content has been disabled. Click for more details." As well as a button to Enable Content. If I click on Enable Content Excel will crash. If I do not, and try to work, all of the functionality of the workbook does not work. 

 

I had a colleague try to open the file on their computer, running Windows 10 and Microsoft 365 and it works. Oddly the only difference is that they are on Version 1911. 

 

I never had this issue with my previous computer. 

 

I have spent an entire day trying to search for a solution to this problem and cannot find anything, even our in-house IT guy has been unable to diagnose the problem. I am desperate at this point for any solution as I am not able to do my work without this file functioning correctly. There is a lot of functionality built in that I do not understand and takes forever to do without the automation.

7 Replies

  • JKPieterse's avatar
    JKPieterse
    Silver Contributor
    This is very hard to trouble-shoot without having access to the workbook in question. I am willing to give it a go if you email it to me. You may find my email address at the bottom of each page of my website https://jkp-ads.com

Resources