Jan 11 2023 11:31 AM
Hi, I'm new to the community and would really appreciate some help. I use currency and stock exchange values in my workbook on a daily basis. The values get updated using the "Currencies" and "Stocks" buttons located in the Data ribbon so that Excel automatically gets me the latest values from the internet. (I hope you know what I mean by this). But lately I get an alert / error every time I try to add a new currency or stock to my lists. The error says MS needs to fix my account and that I should sign out and back into my account to fix the problem. I've done that multiple times but still get the same error. I spoke to tech support for 90 min while re-installing all of my MS Apps. (I use a Mac). None of that worked. Finally I was advised to post my problem on this forum. Has anyone experienced the same problem and knows how to fix it?
I appreciate the help.
Regards,
Jan 11 2023 07:46 PM
I have experienced the same problem and have fixed it once. But it recurred and hasn't been amenable to repair going through those same steps. For the time being I'm just living with it. But I'll be interested in seeing if others have been successful in getting a fix to stick.
Jan 14 2023 01:06 AM
I have the same problem @Daru_Pret
Managed to set up links to stock tickers in Excel online but after downloading and opening the file on my Mac and hitting refresh I get the same error. Before getting this error I was unable to even see the Data Types in the ribbon and had to reboot in safe mode to fix that. This is all on a brand new M1 Macbook Pro with only the Apple proprietary software thats installed from factory on it. The stock update feature is the only reason I bothered to purchase Excel today. Back to doing everything manually again I guess and apply for a refund
Jan 16 2023 08:45 AM
Jan 26 2023 09:38 AM
I have the same issue> Working on a Mac and have not been able to resolve. I've tried the following with no success:
Certainly there must be a fix. Microsoft team?
Jan 26 2023 10:31 AM
Jan 26 2023 01:54 PM
Feb 05 2023 07:16 AM