Excel Help File

[Ed_Maxwell]

I am connected to the internet, however I am getting this message when trying to use Excel Help.

The Turn on all connected experiences is checked in privacy settings.

Any suggestions to get the help files working?

Thanks

[#2]

@Ed_Maxwell 

Close Excel completely and start it again.

[#3]

@Detlef Lewin 

I've been having the same problem on all my Office apps.  I've opened and closed them all and nothing changes.  This only started happening after I upgraded to Microsoft 365 a few months ago, and it is driving me crazy!

Can someone help me with this?  Thank you so much.

[#4]

Thanks. It's working now. @Detlef Lewin