shade206 so this is one of many things that a pivot table can do for you. I have attached your book updated with a) using a COUNTIFS() formula next to the manual table you created, b) with a pivot table using User ID as a Filter criteria, c) pivot table showing the results with all the User IDs (and a slicer), and d) I also added a "Uniq Users" drop down that uses a dynamically created list of all unique IDs from the data tab that have the character/strings that you start typing in that c6 drop down list. (i.e. you type "3" and then click the drop down it will only show ID 313 since that is the only ID with a "3" in it. I didn't connect anything to this drop down box but included it for show.
shade206 ok, so no pivot table. As I mentioned I did include a formula based solution also in column G (peach colored). If you have array functions you can simplify it using:
=COUNTIFS(Data!$A:$A,$C$3,Data!$B:$B,E3:E7)
and only need to enter that and not have to 'fill down'
I also included C6 drop down which is a handy trick to make that drop down filtered based on partial info you enter into the cell. Let's assume you have 300 names you type "da" and it filters the list to only Davids and Daves and Linda etc... instead of 300 names.
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I have this Data set on \"Sheet 1\":
User ID
Call Reason
Product ID
Date Created
165
Billing
1229509
1/16/2020
165
Billing
1644846
1/29/2020
165
Billing
1569706
1/30/2020
221
Billing
1805794
2/3/2020
221
CS
N/A
2/10/2020
165
Product
1629893
2/17/2020
221
CS
1920137
2/19/2020
313
CS
N/A
2/20/2020
165
CS
N/A
2/25/2020
221
CS
1792205
2/28/2020
165
Cs
1590332
3/17/2020
221
Billing
1955170
4/3/2020
165
CS
1747608
4/6/2020
165
CS
1720183
8/12/2020
165
CS
N/A
8/13/2020
165
Billing
817217
8/17/2020
165
Billing
1667411
8/27/2020
165
CS
1723395
9/2/2020
165
Billing
1707406
9/9/2020
221
CS
1696410
9/9/2020
165
Billing
N/A
9/22/2020
165
CS
12741998
10/1/2020
313
Billing
1701967
10/9/2020
165
Billing
1686196
10/14/2020
165
Billing
1941560
10/19/2020
313
CS
1699853
10/20/2020
165
CS
1519619
10/21/2020
165
CS
1669708
10/29/2020
165
System
N/A
10/29/2020
165
Tech
1306081
11/16/2020
I want to create a chart that returns how many times each user (per the drop down) saw a certain type of call on \"Sheet 2\" like so:
User
Call Reason
#
165
Billing
10
CS
9
Product
1
Tech
1
System
1
Initially I thought VlookUp, but thats not going to tally it and return a result... a little help please? File attached.
","body@stringLength":"3149","rawBody":"
I have this Data set on \"Sheet 1\":
User ID
Call Reason
Product ID
Date Created
165
Billing
1229509
1/16/2020
165
Billing
1644846
1/29/2020
165
Billing
1569706
1/30/2020
221
Billing
1805794
2/3/2020
221
CS
N/A
2/10/2020
165
Product
1629893
2/17/2020
221
CS
1920137
2/19/2020
313
CS
N/A
2/20/2020
165
CS
N/A
2/25/2020
221
CS
1792205
2/28/2020
165
Cs
1590332
3/17/2020
221
Billing
1955170
4/3/2020
165
CS
1747608
4/6/2020
165
CS
1720183
8/12/2020
165
CS
N/A
8/13/2020
165
Billing
817217
8/17/2020
165
Billing
1667411
8/27/2020
165
CS
1723395
9/2/2020
165
Billing
1707406
9/9/2020
221
CS
1696410
9/9/2020
165
Billing
N/A
9/22/2020
165
CS
12741998
10/1/2020
313
Billing
1701967
10/9/2020
165
Billing
1686196
10/14/2020
165
Billing
1941560
10/19/2020
313
CS
1699853
10/20/2020
165
CS
1519619
10/21/2020
165
CS
1669708
10/29/2020
165
System
N/A
10/29/2020
165
Tech
1306081
11/16/2020
I want to create a chart that returns how many times each user (per the drop down) saw a certain type of call on \"Sheet 2\" like so:
User
Call Reason
#
165
Billing
10
CS
9
Product
1
Tech
1
System
1
Initially I thought VlookUp, but thats not going to tally it and return a result... a little help please? File attached.
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1/30/2020 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shade206 so this is one of many things that a pivot table can do for you. I have attached your book updated with a) using a COUNTIFS() formula next to the manual table you created, b) with a pivot table using User ID as a Filter criteria, c) pivot table showing the results with all the User IDs (and a slicer), and d) I also added a \"Uniq Users\" drop down that uses a dynamically created list of all unique IDs from the data tab that have the character/strings that you start typing in that c6 drop down list. (i.e. you type \"3\" and then click the drop down it will only show ID 313 since that is the only ID with a \"3\" in it. I didn't connect anything to this drop down box but included it for show.
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mtarler Its a part of an entire dashboard, so I need to be able to do it without it being a pivot table.
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shade206 ok, so no pivot table. As I mentioned I did include a formula based solution also in column G (peach colored). If you have array functions you can simplify it using:
=COUNTIFS(Data!$A:$A,$C$3,Data!$B:$B,E3:E7)
and only need to enter that and not have to 'fill down'
I also included C6 drop down which is a handy trick to make that drop down filtered based on partial info you enter into the cell. Let's assume you have 300 names you type \"da\" and it filters the list to only Davids and Daves and Linda etc... instead of 300 names.
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