"Summarize this page" not working on M365 tools

Copper Contributor

Weeks ago when asking "summarize this page" on a word or powerpoint web page BCE produced a result. Now it looks it is no longer able to access these pages, while working fine on PDFs, sharepoint and standard web pages.

 

Is this a temporary issue or done by intent - meaning this will be offered only to licensed CoPilot users? 

 

We would require a clear direction statement for our >7000 users to whom we announced Bing Chat Enterprise as the preferred tool for protected access to Gen AI in the company.

 

Thanks !    

 

BCE PDF webpage summary.pngBCE Powerpoint webpage summary.pngBCE Word webpage summary.png

6 Replies
I agree this is very annoying - it looks like its trying but continually fails. Some guidance on the best next steps would be nice
Kind of had it confirmed that this feature has gone now from BCE in a round about way

Thanks Duane. It would be great if Microsoft could confirm officially if this feature is removed by intent or not.

@Giulio_Vannini66 can you shed some light on this?
We are facing the same issue in my org.

Update: Sorry, I meant to tag @Eric_VanAelstyn 

@MuellerMartin we confirmed the last working edge version that did this was 116. We're now on 117 and the feature has gone

We have confirmed similar behavior where asking a question brought back valuable information and it no longer seems effective.  We cannot tell what our adoption rate is since that content has also been removed but my guess is that it has dropped with some of the value returned initially is no longer available.