May 15 2023 10:24 PM
Hi, a client of mine was approached by Microsoft and is about to sign them up directly via an Enterprise Agreement.
We have had this client for over 2 years and they have licenses with us through CSP.
Is that common? Microsoft simply signing up a partner’s customer?
May 16 2023 01:08 AM
@Mmk2118 Yup, we had this too.
I sent a polite but firm email to the Microsoft person telling them to back off. And to their credit, they did.
May 16 2023 07:46 AM
Hi @Mmk2118
The only suggestion that I have is that you speak with your customer, since they'd have to agree to work with Microsoft .
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
May 16 2023 03:48 PM
May 16 2023 09:20 PM
May 16 2023 10:04 PM
May 16 2023 10:13 PM
May 16 2023 10:16 PM
May 17 2023 01:23 AM - edited May 17 2023 01:29 AM
Microsoft Corp does not like this too, but Microsoft sales do not care....CSP is the preferred Microsoft customer program, but somehow Microsoft sales keep pushing EA above CSP.....we keep reporting this to Corp when this happens.....
May 17 2023 06:36 AM
May 17 2023 06:48 AM
Hi @Mmk2118
How to Report a Compliance Concern | Microsoft Legal
Hope this helps
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
May 19 2023 12:56 PM
May 19 2023 02:16 PM
May 19 2023 09:44 PM
SolutionMay 20 2023 06:28 AM
@Mmk2118 Fellowmind is part of PAC and Inner Circle. So we reach out to our network and report this kind of behavior.
Same as LSP’s acting as CSP partners towards end customers, also not allowed….
May 19 2023 09:44 PM
Solution