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Unable to Share with External Users

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Douglas Clelland
Occasional Contributor

Hello all,

as of today I am unable to share with external users from a sharepoint site.

I checked all avenues:

Office 365 - external sharing On

SharePoint - external sharing on

Site - external sharing On

when i choose a document in a library and click Share-Specific People I get this error

 

Your organization's policies don't allow you to share with these users. Go to External Sharing in the Office 365 admin center to enable it.

@Alina Skarbovsky

37 Replies

Hello seems i figured it out, had to go the powershell route as the tenant UI setting were not working

set-sposite -identity $Siteurl -sharingcapability ExternalUserAndGuestSharing

 

Yes that the correct way to do it and currently the only way so well done.

Thank you so much for this. 
Only just started to learn how to use powershell properly, and i wouldn't have found this that fast.

you sir are my hero of the day

1. Does this need to be run using the SPO Powershell? 2. Is that the actual CMDlet? If not, can you add an example with a fake SPO Url please?

I tried

set-sposite -identity $Siteurl https://fake123.sharepoint.com/sites/test-city -sharingcapability ExternalUserAndGuestSharing

And get ugly red errors:

Set-SPOSite : Cannot validate argument on parameter 'Identity'. The argument is null or empty. Provide an argument
that is not null or empty, and then try the command again.
At line:1 char:23

 

Thank You

Hi Dale,
Yes this was using SharePoint Online Management shell which you can get here:
https://www.microsoft.com/en-ca/download/details.aspx?id=35588

 

Note: to run this you have to be a "Global Admin" or it won't work.

 

$adminUPN="replace_with_username"
$orgName="name_of_sharepoint_prefix"
$usercredential = Get-Credential -username $adminUPN -Message "type password"
Connect-SPOService -Url https://$orgName-admin.sharepoint.com -Credential $userCredential
$siteurl="https://$orgName.sharepoint.com/sites/desired_site_collection"
set-sposite -identity $siteurl -sharingcapability ExternalUserAndGuestSharing

 

Credit is from this post:
http://itgroove.net/brainlitter/2017/06/01/enable-guest-folder-file-sharing-office-365-group-files/

FYI, I am seeing the following in my Service Health center 

SP115406 - Unable to share with external users
 
Office Admin center - Service health
User Impact: Users are unable to perform external sharing. More info: Users may encounter an error message which states, "Your organization's policies don't allow you to share with these users. Go to External Sharing in the Office 365 admin center to enable it". This issue only affects users if external sharing is enabled on the site collection from the SharePoint admin center. As a workaround, users may request that an admin enable external sharing via PowerShell. Current status: Our investigation determined that a recent update contained a code defect which caused impact to updating the External Sharing user interface. We've developed a fix and have deployed it to a subset of infrastructure to perform thorough testing before the fix is deployed to all remaining infrastructure. The deployment process is expected to take up to one week to complete. Scope of impact: This issue is specific to users who have external sharing enabled within the SharePoint admin center. Start time: Wednesday, August 16, 2017, at 6:48 AM UTC

Hi Dean!

I can confirm this message, I am seeing the same thing. Hopefully this will help folks! Appreciate you chiming in as always!

Thank You! :)

SP115406 - Unable to share with external users

is the reason I needed this, as enabling external sharing via PowerShell is listed as a workaround.

I see it was mentioned already.

Hello Everyone,

 

We have exactly the same problem but with OneDrive, the powershell commandline seems only for SharePoint Sites, anyone tried with OneDrive ? 

Tried with OneDrive and it Works! Get the URL from SharePoint Admin Center - look for the one with my-sharepoint in it - Thats it.

one-drive-url.JPGThat is your OneDrive url

Thanks Dale i'm going to try it right now !

Thats Good news Dale! what script did you use?

I tried and it works ! Thanks a lot

the one posted above:

Yes this was using SharePoint Online Management shell which you can get here:
https://www.microsoft.com/en-ca/download/details.aspx?id=35588

 

Note: to run this you have to be a "Global Admin" or it won't work.

 

$adminUPN="replace_with_admin-username"
$orgName="Company Name"
$usercredential = Get-Credential -username $adminUPN -Message "type password"
Connect-SPOService -Url https://$orgName-admin.sharepoint.com -Credential $userCredential


$siteurl="https://$orgName.sharepoint.com/sites/desired_site_collection"
set-sposite -identity $siteurl -sharingcapability ExternalUserAndGuestSharing

 

The

"Connect-SPOService -Url https://$orgName-admin.sharepoint.com"

URL you get from Sharepoint online admin center

Hi everyone,

 

Thank you for the discusion and the PowerShell solution. I noticed that it was mentioned back in August that a fix was being rolled out for the GUI. Does anyone know when we can expect this?

 

Cheers,

 

-f.


@Douglas Clelland wrote:

Hello seems i figured it out, had to go the powershell route as the tenant UI setting were not working

set-sposite -identity $Siteurl -sharingcapability ExternalUserAndGuestSharing

 



Thanks so much for this... just what I needed today! Worked perfectly.

Seems rather silly this isn't working in the UI yet (still)...

I agree ... having to do things by script adds a lot of over head. My IT manager, has complained that he hates the Admin overhead with O365 because what he could do in the past with a GUI in a few seconds he now has to do by scripting and for him who hasn't done a lot of PowerShell this is cumbersome and a learning curve that he doesn't have time to spend learning. All fine and good if you are a dev-op who was brought up on scripting.

I did a bit of testing on this out of curiosity, and found (at least from the sites I tested in my tenant, not necessarily a thorough examination) that external sharing works via the UI settings on sites I created prior to the time when a new site created an O365 group. The sites that are "Public Groups" all seem to not be allowing external sharing (though I have it enabled at all the levels, as you did), unless I use the PowerShell cmdlet. 

Since those are the same sites that don't show up in the list of Site Collections in the SharePoint Admin center, I hope when we get the new Admin Center (that shows the "groupified" sites as well), that maybe the external sharing settings will propagate correctly.... 

Thank you for this information.

Been battling to share stuff for days - couldn't figure out why it didn't work.

Can someone please share the step by step guide for powershell ?

Yes this was using SharePoint Online Management shell which you can get here:
https://www.microsoft.com/en-ca/download/details.aspx?id=35588

 

Note: to run this you have to be a "Global Admin" or it won't work.

 

$adminUPN="replace_with_admin-username"
$orgName="Company Name"
$usercredential = Get-Credential -username $adminUPN -Message "type password"
Connect-SPOService -Url https://$orgName-admin.sharepoint.com -Credential $userCredential


$siteurl="https://$orgName.sharepoint.com/sites/desired_site_collection"
set-sposite -identity $siteurl -sharingcapability ExternalUserAndGuestSharing

 

The

"Connect-SPOService -Url https://$orgName-admin.sharepoint.com"

URL you get from Sharepoint online admin center

Install SPO PowerShell Module:

https://www.microsoft.com/en-us/download/details.aspx?id=35588

 

RUN AS ADMIN

 

 

TO CONNECT:

 

$adminUPN="admin@yourdomain.net"

$orgName="Contoso"

$userCredential = Get-Credential -UserName $adminUPN -Message "Type the password."

Connect-SPOService -Url https://yourcompany-admin.sharepoint.com -Credential $userCredential

Dear Douglas, thanks, it was clear, took a few minutes to set it based on your instructions. BR, Imre

Thank you very much for your smart cmdlet. It still doesn't work via GUI in July 2018. This is an awkward way by Microsoft pressing admins to use the PowerShell :-).

This is ridiculous. Every GUI setting that's possible to set is indicating that anonymous link sharing is allowed, but our users can't select that option when trying to share a file. And we're expected to have an IT admin that can run a powershell script? This has been a problem for over a year. When can we expect OneDrive to actually respect the settings in the OneDrive/Sharepoint admin centers?

Our SP Administrator tried to run the Powershell script and received the following error:

 

set-sposite : The managed path xxxx/SitePages is not a managed path in this tenant.

 

 

I am having the same issue with OneDrive. I tried the powershell commands described here (after installing the SharePoint Powershell components). Ran all commands, received no errors. Even using get-sposite ...  -details | fl  I can see that the Sharing Capability is "ExternalUsersAndGuestSharing". Everything seems correct.  It's been about 2.5 hours since I did this, I still cannot share from Onedrive to external users.  Is there a time period that needs to pass before this takes effect?  Am I just being impatient or do I have a larger issue? :)  Thanks

 

Tony

It should take effect almost immediately. PowerShell = Magic :)

Open your SharePoint admin center, and check the box next to the onedrive URL [my.sharepoint...] Then, in the ribbon at the top, click Sharing, and make sure it's enabled in there. Should Be as per PowerShell.

Thanks for the reply! Yes, it is enabled there and everywhere else I can see. :) This is very odd....

PS C:\WINDOWS\system32> get-sposite https://COMPANY-my.sharepoint.com -detailed |fl

yields this:
SharingCapability : ExternalUserAndGuestSharing

I am pretty sure I have it enabled everywhere. :(

I am working on sharepoint online tenant, and i am unable to allow member users to share the sites with external users. here is what i tried:- inside the tenant we are allowing external sharing + anonymous linking. inside the site collection access request we have the following:- enter image description here now i login as a member user >> click on share icon from the home page >> type the email of an external user (user with Hotmail account, who have never access the site collection). now the Hotmail user received and email,but when he clicks on the site collection link inside the email, he will get the following error:- enter image description here so i logout from the current user Hotmail, and i went to the SP online site collection using the site owner user, click on invitations, where i found the invitation with 2 options (resend + withdraw), so i chose to resend.

 

As a quick follow-up, I've removed the three external links at the bottom of your post, as they seemed unrelated to the content and we don't allow third-party promotion in the group. Thanks. 

It's permissions issue you can solve it from OneDrive also.

check the article below for detailed information

 

https://www.paayi.com/your-organizations-policies-dont-allow-you-to-share-with-these-users/

Yes. Just use the URL from the SharePoint Admin Center at the bottom of the Site Collection list, I.E. domain.my.sharepoint.com or just use that portion when accessing your one drive.

Sorry to Hijack this post, but when i use this script i get the message that :

set-sposite : You can’t set the sharing capability to the level you specified, because it is a less restrictive setting than either its parent site collection or your

organization.

Worked for me.