Forum Discussion

Douglas Clelland's avatar
Douglas Clelland
Copper Contributor
Aug 22, 2017

Unable to Share with External Users

Hello all,

as of today I am unable to share with external users from a sharepoint site.

I checked all avenues:

Office 365 - external sharing On

SharePoint - external sharing on

Site - external sharing On

when i choose a document in a library and click Share-Specific People I get this error

 

Your organization's policies don't allow you to share with these users. Go to External Sharing in the Office 365 admin center to enable it.

Alina Skarbovsky

37 Replies

  • yashdeep sahni's avatar
    yashdeep sahni
    Copper Contributor

    It's permissions issue you can solve it from OneDrive also.

    check the article below for detailed information

     

    https://www.paayi.com/your-organizations-policies-dont-allow-you-to-share-with-these-users/

    • Dale Robertson's avatar
      Dale Robertson
      Copper Contributor

      Yes. Just use the URL from the SharePoint Admin Center at the bottom of the Site Collection list, I.E. domain.my.sharepoint.com or just use that portion when accessing your one drive.

    • David Gordon's avatar
      David Gordon
      Copper Contributor

      Thank you for this information.

      Been battling to share stuff for days - couldn't figure out why it didn't work.

  • I did a bit of testing on this out of curiosity, and found (at least from the sites I tested in my tenant, not necessarily a thorough examination) that external sharing works via the UI settings on sites I created prior to the time when a new site created an O365 group. The sites that are "Public Groups" all seem to not be allowing external sharing (though I have it enabled at all the levels, as you did), unless I use the PowerShell cmdlet. 

    Since those are the same sites that don't show up in the list of Site Collections in the SharePoint Admin center, I hope when we get the new Admin Center (that shows the "groupified" sites as well), that maybe the external sharing settings will propagate correctly.... 

  • Techroadie's avatar
    Techroadie
    Brass Contributor

    Hello Everyone,

     

    We have exactly the same problem but with OneDrive, the powershell commandline seems only for SharePoint Sites, anyone tried with OneDrive ? 

      • Techroadie's avatar
        Techroadie
        Brass Contributor
        Thanks Dale i'm going to try it right now !
    • Dale Robertson's avatar
      Dale Robertson
      Copper Contributor

      Tried with OneDrive and it Works! Get the URL from SharePoint Admin Center - look for the one with my-sharepoint in it - Thats it.

  • Dean_Gross's avatar
    Dean_Gross
    Silver Contributor

    FYI, I am seeing the following in my Service Health center 

    SP115406 - Unable to share with external users
     
    Office Admin center - Service health
    User Impact: Users are unable to perform external sharing. More info: Users may encounter an error message which states, "Your organization's policies don't allow you to share with these users. Go to External Sharing in the Office 365 admin center to enable it". This issue only affects users if external sharing is enabled on the site collection from the SharePoint admin center. As a workaround, users may request that an admin enable external sharing via PowerShell. Current status: Our investigation determined that a recent update contained a code defect which caused impact to updating the External Sharing user interface. We've developed a fix and have deployed it to a subset of infrastructure to perform thorough testing before the fix is deployed to all remaining infrastructure. The deployment process is expected to take up to one week to complete. Scope of impact: This issue is specific to users who have external sharing enabled within the SharePoint admin center. Start time: Wednesday, August 16, 2017, at 6:48 AM UTC
    • Douglas Clelland's avatar
      Douglas Clelland
      Copper Contributor

      Hi Dean!

      I can confirm this message, I am seeing the same thing. Hopefully this will help folks! Appreciate you chiming in as always!

  • Hello seems i figured it out, had to go the powershell route as the tenant UI setting were not working

    set-sposite -identity $Siteurl -sharingcapability ExternalUserAndGuestSharing

     

    • Norbert Juergens's avatar
      Norbert Juergens
      Copper Contributor

      Thank you very much for your smart cmdlet. It still doesn't work via GUI in July 2018. This is an awkward way by Microsoft pressing admins to use the PowerShell :-).

      • Matt Rogers's avatar
        Matt Rogers
        Copper Contributor

        This is ridiculous. Every GUI setting that's possible to set is indicating that anonymous link sharing is allowed, but our users can't select that option when trying to share a file. And we're expected to have an IT admin that can run a powershell script? This has been a problem for over a year. When can we expect OneDrive to actually respect the settings in the OneDrive/Sharepoint admin centers?

    • Sandy Ussia's avatar
      Sandy Ussia
      MVP

      Douglas Clelland wrote:

      Hello seems i figured it out, had to go the powershell route as the tenant UI setting were not working

      set-sposite -identity $Siteurl -sharingcapability ExternalUserAndGuestSharing

       



      Thanks so much for this... just what I needed today! Worked perfectly.

      Seems rather silly this isn't working in the UI yet (still)...

      • Deleted's avatar
        Deleted

        I agree ... having to do things by script adds a lot of over head. My IT manager, has complained that he hates the Admin overhead with O365 because what he could do in the past with a GUI in a few seconds he now has to do by scripting and for him who hasn't done a lot of PowerShell this is cumbersome and a learning curve that he doesn't have time to spend learning. All fine and good if you are a dev-op who was brought up on scripting.

Resources