Event details
122 Comments
- can we remove notifcations when adding a participant to a call? when I have a three way call over pstn, the Unknown participant joining/exiting messages are intrusive.
- Is there a way to enable Teams desk phones to receive Teams messages? i.e. an emergency message?
- Hi Rick, perhaps Notifications may work for your use case. Notifications do appear on desk phones.
- KruthikaPonnusamy
Microsoft
Deskphones do not support Teams messages. If you need chats/messages enabled on device, please try Teams displays. They support calling/meetings and chats/channels.- I am trying to understand what emergency notifications we can tap into on Teams desk phones. Is this something that could be developed? I imagine it would be a highly desired function for schools/businesses dealing with emergency response flows.
- Teams phone, displays and teams rooms with use of Intune links here: https://docs.microsoft.com/en-us/microsoftteams/devices/phones-displays-deploy https://docs.microsoft.com/en-us/microsoftteams/itadmin-readiness#teams-android-devices
- Tried a few Operator Connect providers, even our own provider, but the consumer checkout experience are not there yet. Still waiting for someone to contact you.
- Can we get SMS functionality via Operator connect for Direct Routing in lieu of an MS offering? If so, what would that experience look like? Solutions like YakChat have been disappointed and disjointed.
- connect or* direct routing. Disappointing* - I can spell, I promise.
- I see hints of SMS capabilities in the TAC. Can you speak to anything you're working on that maybe hasn't had a chance to make it on the public roadmap?
- aka.ms/OperatorConnect - check out more information!
- It would be great to get more insights in the Teams SIP Gateway that is announced. Is it of any use in a tenant that is fully running Teams Only mode but still has older Polycom VVX devices that are not Teams native but in theory should still work? Any config change on the device? And on the admin side (calling policy, …?). Thanks for all insides and feedback!
- Tenant doesn't have to be in Teams Only mode, but the user need that to be in Teams Only to use Phone System. Admins will be able to do basic management of the phone, like reboots and monitoring. Calling Policies and Dial Plans will work, that is controlled by the user account and not dependant on the device.
- Poly VVX phones should be supported by Microsoft. Find some details in the officical announcement here https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-ignite-fall-2021-innovations-coming-to-microsoft-teams/ba-p/2824127
- Is there a (future-) way to avoid emergency locations for calling plan numbers? Or an option to set 1 global emergency location address for all numbers in all countries within our tenant?
- Good Day! I work for Make-A-Wish America, We have about 90 locations nationwide. Currently we have a VOIP provider, Mitel, and are looking to change it out in the next 18 months. We are a full MS shop and are wondering what the lift would be change all those locations over? LOL! We know a lot would be a large endeavor. We of our 2000+ users, 40+ present are full remote at home users.
- Hi Randal. We run across your type of situation all the time. Happy to help! Feel free to reach out to me 1:1 if you'd like.
- I'm working with a similar project that ended up with a couple of different solutions. That customer will use a mix of Calling Plans, Operator Connect and Direct Routing from different carriers. For some countries it is impossible to switch carrier, you have contracts and regulations. So it is possible to switch from Mitel to Teams, but it will probably not be one solution for all countries.
