Event details
Have questions about the calling capabilities in Teams? Our panel of experts will be on hand to answer any of the questions you might have about the technical planning that’s required to implement Teams Calling, how to configure it, or how to monitor usage and call quality in your implementation.
Submit your questions during this live hour – or submit questions early by posting a Comment below.
Allen
Updated Aug 27, 2025
122 Comments
- Stano55Copper ContributorI'm struggling to get Android Teams phone for end users added to my Tenant when I have Intune enabled for conditional access policies and MFA. I see there have been many additions in my Teams Admin Center for provisioning.. can you give a brief process for that.. or maybe share a doc on setup?
- To me the following Teams Admin Training decks helped to understand the process better: https://docs.microsoft.com/en-us/microsoftteams/itadmin-readiness#teams-android-devices Especially the deck called "Module 4: Managing Microsoft Teams Android Devices" page 29/71.
- Stano55Copper ContributorThank you Erik!
- KruthikaPonnusamy
Microsoft
Please use the links here to deploy phones with Intune: https://docs.microsoft.com/en-us/microsoftteams/devices/remote-provision-remote-login https://docs.microsoft.com/en-us/microsoftteams/devices/phones-displays-deploy https://docs.microsoft.com/en-us/microsoftteams/itadmin-readiness#teams-android-devices
- tyrantxmnCopper ContributorIs it possible to use a phone number as your caller ID, that is not part of your Teams tenant? Can we sign a form that allows us to use it?
- tyrantxmnCopper ContributorCan you have custom outbound name display in Canada for our phones?
- JBuddCopper ContributorCan you speak to the issues regarding Outlook contacts syncing to the Teams client(s)? We notice improvements on desk phones (with mfg updates from 2 days ago) and desktop client; but the mobile clients still don't show them.
- JBuddCopper ContributorThanks for the explanation and workaround!
- Holly LehmanFormer EmployeeKeep learning with us at: https://docs.microsoft.com/en-us/learn/
- Also great page for Admins here https://docs.microsoft.com/en-us/microsoftteams/
- DipakParmarCopper ContributorAny plan to integrate pause dialling with PSTN, currently extension dialling with PSTN does not complete the call as expected.
- Holly LehmanFormer EmployeeDid you miss any of the Ignite Teams sessions? Check them out here: https://aka.ms/MSIgniteTeams
- kylecombsCopper ContributorWill the SIP gateway be backward compatible with SfB profiles or will devices using those profiles need to be reconfigured?
- The SIP gateway will support native SIP devices, you must switch the device into SIP mode first.
- SIP gateway will support some devices to start with. Read more about supported devices here: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-operator-connect-and-more-teams-calling-updates/ba-p/2176398
- Dan_BachmannCopper ContributorIs there a feature set comparison for SfB mode vs. native SIP? Specifically I'm thinking about phones like Poly VVX where the SfB experience has features beyond basic calling.
- Horacio930Occasional ReaderWe are currently started using Teams phone and one of the questions we get asked is if the voicemails can be forwarded or deleted from the Call Queues. Is this something that can be done?
- Voice mail is saved in a shared mailbox for Call Queues, so from that mailbox you could setup mailbox rules.
- Holly LehmanFormer EmployeeWant to know more about Microsoft Teams and our customer stories? Check out Inside MSTeams podcast: https://resources.techcommunity.microsoft.com/inside-microsoft-teams/