Event details
Join us for a practical, end‑to‑end walkthrough of seamless private offer execution—from creation to customer purchase to partner activation.
You will learn:
- How to create private offers in Partner Center
- How to extend private offers to the right party (including multiparty private offers, resale enabled offers, and CSP motions)
- What the customer purchase experience looks like on the receiving end
- What flexible billing schedules apply to, and how to proactively set yourself up for success
This event will feature a live Partner Center demo and include time for live Q&A so bring your questions! Note: Partner Center reporting will not be covered in this session, but you can learn more by watching Tracking transaction to payout in Partner Center reports.
Office hours for partners are typically held the third Wednesday of every month, 8:30 am PT unless otherwise noted.
How do I participate?
Registration is not required. Add this event to your calendar and select Attend to receive reminders. Post your questions in advance, or any time during the live broadcast.
9 Comments
- Pearl-Angeles
Community Manager
Thank you for your participation in this month's Microsoft Marketplace partner office hours! Below is a list of the questions covered during live Q&A, as well as resource links the presenters referenced:
Question – What do I need from the customer before I send a private offer? – answered at 21:05.
Question – I'm still a little unclear on what type of private offer I should use and when — Customer Private Offer, Multiparty Private Offer, CSP Private Offer, or Resale Enabled Offer? – answered at 22:19.
Question – We accepted the private offer — why isn’t the solution active yet? Shouldn't it be automatic? – answered at 25:15.
Question – You mentioned flexible billing - how does that work and when should I use it? – answered at 26:48.
Question – What are the most common reasons private offers get stuck? – answered at 29:00.
Question – If we are the transacting Partner, we are not the creator of the offer - we are a partner who is adding a managed service to the original offer, (i.e. the middle man between the offer owner and the customer) -- What information do we need to have available in Partner Center to allow the Offer creator to send us the offer, so that we can add our "add on"? – answered at 31:15.
Question – Can private offers be used with trials, pilots, or POCs? (POC = proof of concept) – answered at 32:52.
Question – How flexible can I get with pricing? Can we offer custom discounts, tiered pricing, or custom billing terms? – answered at 33:53.
Question – Are private offers renewable? – answered at 36:51.
Question – Can private offers span multiple regions? Multiple Azure subscriptions? – answered at 37:18.
Resources shared during the presentationCreating the solution - review these materials to publish a transactable solution:
Your next steps for success with Microsoft Marketplace:
- Get started on Marketplace
- Optimize your listing – MarketplaceApp Advisor
- Create Marketplace private offers
- Sell through channel partners in Marketplace
- Marketplace blog and office hours
- SallyGreenCopper Contributor
If we are the transacting Partner, We are not the creator of the offer - we are a partner who is adding a managed service to the original offer, (the middle man - between the offer owner and the customer) what information do we need to have available in Partner Center to allow the Offer creator to send us the offer, so that we can add our "add on"
- Pearl-Angeles
Community Manager
In addition to the responses below, the presenters answered your question live during office hours at 31:15.
- RollandSwing
Microsoft
Hi Sally - Channel Ready team here. Thanks for your question.
If you're referring to Multiparty Private Offers, you'll need to enroll in that program via Partner Center. We can gladly help you enroll - here's a Learn Doc overview of that process: Multiparty private offers (for channel partners) - Marketplace publisher | Microsoft Learn
For Resale Enabled Offers, slightly different enrollment. Here is a link with more info: Resale enabled offers overview - Marketplace publisher | Microsoft Learn
Feel free to reach out to channelready@microsofft.com and we can better assist you with any questions.- SallyGreenCopper Contributor
Hi Rolland,
We are fully enabled in Market Place, but we had an issue recently, where the Offer creator was insisting that they needed our Tenant ID to be able to share the offer with us as the reseller,
- Heather_Poulsen
Community Manager
Welcome to Microsoft Marketplace partner office hours! Today we are walking through seamless private offer execution—from creation to customer purchase to partner activation. Post your questions here as we go along.