Forum Discussion
Problem with multilevel list
Good morning, please I have a serious problem. I am doing my thesis, and for this I created a multilevel list, up to 5 levels.
Title 1 was: CHAPTER I:
Title 2 was: 1.1.
Title 3 was: 1.1.1.
Title 4 was: 1.1.1.1
Title 5 was: 1.1.1.1.1.
You can see below.
But suddenly I donĀ“t know what happened, after clicking here.
When I clicked there, that stick or black rectangle was put in place of what I had put. I feel like I lost all the work I did in one day editing the numbering and layout. I would greatly appreciate your help, please, to solve this problem.
Hello LuisElCaminante ,
The multilevel numbers are corrupted. This is a known issue. I had raised a request for a fix with Microsoft two years ago, and it was released - but in Word 2019. There seem to be different fix releases for different version.
This might help you:
MS Word heading styles are showing black boxes instead of numbers--how - Microsoft Community
Or, you could call your MS support - call, not write - and mention it to them saying it is years old issue, how they can help you fix it.
I hope this helps. Good luck.
Lenka
- LuisElCaminanteBrass ContributorI don't know why that happened, I'm not sure if it was by clicking there (second image), what could have happened or what could I have done? Thank you.
- Lenka_KerumovaIron Contributor
Hello LuisElCaminante ,
The multilevel numbers are corrupted. This is a known issue. I had raised a request for a fix with Microsoft two years ago, and it was released - but in Word 2019. There seem to be different fix releases for different version.
This might help you:
MS Word heading styles are showing black boxes instead of numbers--how - Microsoft Community
Or, you could call your MS support - call, not write - and mention it to them saying it is years old issue, how they can help you fix it.
I hope this helps. Good luck.
Lenka
- LuisElCaminanteBrass Contributor
Hello Lenka_Kerumova
Thank you very much, the link you shared and the VBA code there, helped me and I managed to get my multilevel list back to what it looked like.
I am eternally grateful.So, from what you say, I understand that this happened not because of something that I did, right ?, but that it is something typical of Microsoft? Just to find out what happened.
If the problem persists later, I will contact support in the same way.
Many thanks.
Greetings from Peru, a big hug.
- LuisElCaminanteBrass ContributorAll this time I was reviewing the link he shared more calmly. Apparently it is a Word problem and any solution is only momentary, when closing and reopening the file the error persists, but with the VBA code it does solve it effectively.
Thank you very much for sharing your experiences and knowledge.
Greetings