Forum Discussion
Problem with multilevel list
Hello LuisElCaminante ,
The multilevel numbers are corrupted. This is a known issue. I had raised a request for a fix with Microsoft two years ago, and it was released - but in Word 2019. There seem to be different fix releases for different version.
This might help you:
MS Word heading styles are showing black boxes instead of numbers--how - Microsoft Community
Or, you could call your MS support - call, not write - and mention it to them saying it is years old issue, how they can help you fix it.
I hope this helps. Good luck.
Lenka
Hello LuisElCaminante ,
The multilevel numbers are corrupted. This is a known issue. I had raised a request for a fix with Microsoft two years ago, and it was released - but in Word 2019. There seem to be different fix releases for different version.
This might help you:
MS Word heading styles are showing black boxes instead of numbers--how - Microsoft Community
Or, you could call your MS support - call, not write - and mention it to them saying it is years old issue, how they can help you fix it.
I hope this helps. Good luck.
Lenka
Hello Lenka_Kerumova
Thank you very much, the link you shared and the VBA code there, helped me and I managed to get my multilevel list back to what it looked like.
I am eternally grateful.So, from what you say, I understand that this happened not because of something that I did, right ?, but that it is something typical of Microsoft? Just to find out what happened.
If the problem persists later, I will contact support in the same way.
Many thanks.
Greetings from Peru, a big hug.
- All this time I was reviewing the link he shared more calmly. Apparently it is a Word problem and any solution is only momentary, when closing and reopening the file the error persists, but with the VBA code it does solve it effectively.
Thank you very much for sharing your experiences and knowledge.
GreetingsHello LuisElCaminante ,
I think it is a Microsoft Word issue and consequently the document's problem. I can't really rule out that it isn't something we did (we = users) that lead to corrupting the multilevel list/styles in that document.
I had a document, some 250+ pages, when this happened. After the fix was released, the corrupted document got fixed too, but due to my previous experience I never trusted it again, making a copy of it without the last paragraph mark.
Just to note (strictly FYI 🙂 😞 it is rooted into styles and the multi-list. Because when I used that corrupted/pseudo-fixed document as source for another, importing the styles from it to a new doc, just out of curiosity, the corrupted styles appeared in the new doc, too.
I'm glad you managed to fix your document.
There are tools (Litera, for example) that have a fix for that in their ribbon, too. It is not uncommon, and only the MS gurus know what exactly leads to this :-).
