Forum Discussion
Office Add-ins error: Cannot connect to catalog
One of our admin-managed add-ins (Adobe Sign) has gone AWOL from the ribbon of the Word desktop app recently (it still shows up in the web-app version of Word). One of the suggested troubleshooting s...
MTSBob This solved it for me:
Subsequently open Excel, and try going to the managed add-ins. You'll have to reauthenticate (there will be a :warning:sign next to you user account in the top right corner of Excel). A pop-up wizard will mention something about your organization getting access to your device, accept and go through the wizard. Finally refresh the managed add-ins tab and voilà, all add-ins are visible.
The issue only occurred on my specific windows user profile, it never occurred with the same AD user on other machines. (my last option would therefor have been to setup a new windows user profile, luckily that was not needed).