Forum Discussion
New Bug in Word Word (Version 2607 Build 16.0.20228.20124): QAT is not saved in template?
I often make template-specific customizations to the Quick Access Toolbar (QAT). As of today (August 04, 2026), these customizations are suddenly no longer being saved in a Word template. My tests re...
If you open Normal.dotm for editing, you can save your QAT customizations explicitly to that template. Maybe that is what you are currently doing.
P.S. I haven't seen any inconsistencies with saving in the default location (those confusing XML files), though. I do find that saving in a template gives me more control.