Forum Discussion
Comments come and go with no reason
I am a professional writer/editor and mainly interact with external clients. In the last months I have noticed that individual review comments come and go at random (i.e., I have not changed any set...
Hello Doug,
Thank you so much for your answer and for advising that it's been reported to the Microsoft Word Product Team. Is it the sort of case where it would be useful if additional people also report it?
It seems like the issue you mentioned could be my issue. Within my organisation, I alone work with a document but it it then shared externally via SharePoint (although with the instruction to not work with the document online). However, once it is shared, the client will very likely use Microsoft Teams, SharePoint, or similar to work on the document.
Unfortunately, I cannot upload the document since it's confidential but I will take a look into the comments.xml as you suggested.
Thank you so much for your answer and for advising that it's been reported to the Microsoft Word Product Team. Is it the sort of case where it would be useful if additional people also report it?
It seems like the issue you mentioned could be my issue. Within my organisation, I alone work with a document but it it then shared externally via SharePoint (although with the instruction to not work with the document online). However, once it is shared, the client will very likely use Microsoft Teams, SharePoint, or similar to work on the document.
Unfortunately, I cannot upload the document since it's confidential but I will take a look into the comments.xml as you suggested.
Sophie_Walker While I have gone direct to my contact in the Word Product Team, it won't hurt, and could speed things along if others report the issue via the Feedback facility under Help.