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mk1345234's avatar
mk1345234
Copper Contributor
Feb 10, 2022

Windows Server 2019: The component store has been corrupted. Error 0x80073712

Hi all,

 

I'm trying to install the Server Backup feature on our 2019 Server, but it results in this error:

 
 

 

Any ideas on what may have caused this, and how to solve it?

The server was installed about 5 months ago, and the installation is basically stock, not much changes made.

Thanks in advance.

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  • Valcicakm's avatar
    Valcicakm
    Copper Contributor
    Mar 21, 2024
    I have gone through all of these steps and still have been getting the same result. Has there been any other fix that has been discovered?
  • hasanemresatilmis's avatar
    hasanemresatilmis
    Iron Contributor
    Feb 14, 2022

    Hi mk1345234,

     

    You can confirm whether there is Component Store corruption with the following command.

    Dism /Online /Cleanup-Image /CheckHealth

     

    If not, it should return as follows.
    Component store corruption not detected.

     

    If there is, you can repair the Component Store with the following command.

    dism /online /cleanup-image /restorehealth

     

    In some cases this is not enough and the following error may be received.
    Error: 0x800f0906
    The source files could not be downloaded.

     

    In this case, the error can be resolved by running the following commands with the help of the operating system ISO using the following commands:

     

    1- The operating system version is determined with the following command.

    dism /Get-WimInfo /WimFile:e:\sources\install.wim

     

    2- Which operating system is installed on the server, the operating system is selected with the following command and the repair process is started. In the example, the number 1 operating system is selected.

    dism /online /cleanup-image /restorehealth /source:e:\sources\install.wim:1 /LimitAccess

     

    3- When this process is completed, the Component Store is checked by running the following command again.

    Dism /Online /Cleanup-Image /CheckHealth

     

    If not, it should return as follows.
    Component store corruption not detected.

     

    • mk1345234's avatar
      mk1345234
      Copper Contributor
      Feb 14, 2022

      hasanemresatilmis 

      Thanks for your response. The component store is indeed corrupted, but could not be repaired by the restorehealth command.

       

      I have attached the dism logfile to this reply

       

      Again thanks for your help on this.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Feb 14, 2022
        Do you have access to the installation file?
        If yes, you may try perform a repair install to repair corrupted components.
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Feb 10, 2022
    Check and see if there is any update available for the Windows Server?
    Try open the Command prompt as administrator and type the following command:

    sfc /scannow

    Press enter and let it runs.

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